Terms of Service
Effective Date: June 1st, 2025.
Welcome to BST Fitness Ltd., doing business as Blood, Sweat & Tears (“BST Fitness Ltd.”, “Blood, Sweat & Tears”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our studio services, website, mobile application, online content, classes, and any other offerings provided by BST Fitness Ltd. (collectively, the “Services”).
By accessing or using our Services, you agree to these Terms. Please read them carefully.
1. Eligibility
You must be 16 years or older to use our Services. By registering or booking a class, you confirm that you meet this requirement.
If you are under 18, you must have the consent of a parent or legal guardian to participate.
Children under 16 may not be left unattended in the studio at any time. Children are not permitted to wait in the studio during classes without a guardian.
2. Health Disclaimer
Participation in fitness classes carries inherent risks. By using our Services, you confirm that you are in good physical condition and have no medical reason to avoid participation.
You must consult a qualified healthcare provider before beginning any new fitness program and inform your instructor of any injuries, pregnancy, or other health concerns prior to class.
If you are pregnant:
- You may participate in Blood, Sweat & Tears classes during your first trimester only.
- To participate after the first trimester, you must provide a current written doctor’s note clearing you for Lagree-based exercise.
Important: This is not Pilates. This is Lagree.
The style, intensity, and goals of this method are distinctly different from Pilates. It is a high-intensity, low-impact workout performed on a specialised machine. It is imperative that you follow your instructor’s guidance at all times to prevent injury and to achieve the intended effectiveness of the workout. Failure to do so may result in injury.
Client Waiver: All clients must complete and sign a current Blood, Sweat & Tears Client Waiver before participating in any class. No client will be permitted to join class without a signed waiver on file.
BST Fitness Ltd. reserves the right to refuse participation to anyone we believe may be at risk.
3. Reservations, Cancellations & Fees
Class Reservations
- A reservation is required to attend any class.
- You must arrive before class start time — the studio door locks immediately when class begins. Late arrivals will not be admitted and will be treated as a no-show.
- New clients must arrive 15 minutes prior to their first class. New clients arriving 5 minutes or less before class start time will not be permitted to join, and the session will be forfeited.
Cancellation & No-Show Policy
- Late cancellation (less than 12 hours before class start): incurs a £13 fee and forfeits the class credit.
- No-show (failure to attend without cancelling): incurs a £17 fee and forfeits the class credit.
- These fees will be charged to your stored payment method.
Grip Socks
- Grip socks are required for all classes — no exceptions.
- Grip socks are available for purchase at the studio.
4. Memberships, Packages, Payments & Account Balances
- Memberships, class packages, and single classes are non-transferable and non-refundable unless otherwise stated.
- Monthly memberships automatically renew unless cancelled in accordance with our cancellation policy.
- It is your responsibility to ensure your payment method is current and active.
- Clients with declined or outstanding payments will be restricted from booking or joining future classes until all balances are cleared.
- All negative account balances must be paid in full before you will be permitted to join class. There are no exceptions to this policy.
5. Studio Conduct & Safety
Blood, Sweat & Tears is designed to provide an exclusive, elevated experience for all members. We ask that you respect our space, our team, and your fellow clients.
Any disrespectful behavior toward Blood, Sweat & Tears staff will result in an immediate ban from the studio and a loss of all credits, memberships, or classes without refund. This includes but is not limited to: verbal abuse, harassment, aggressive language or actions, and repeated disregard of studio policies.
We also reserve the right to suspend or terminate your access to the Services if your behavior is disruptive, unsafe, disrespectful to fellow clients, or inconsistent with the studio experience we cultivate.
Client Liability: Clients are responsible for using all equipment properly and with care, and for following all instructor guidance at all times.
Any damage, negligence, misuse, or destruction of studio property or equipment caused by a client — whether intentional or accidental — will be the sole financial responsibility of that client. BST Fitness Ltd. reserves the right to seek full reimbursement for any such damage.
6. Intellectual Property
All content provided through our Services — including videos, text, photos, branding, studio design elements, and trademarks — is the property of BST Fitness Ltd. or its licensors. You may not copy, reproduce, distribute, or create derivative works without our prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, BST Fitness Ltd. and its affiliates, staff, and instructors are not liable for any injury, illness, loss, or damage arising from your participation in our Services.
8. Changes to Terms
We may update these Terms from time to time. The most current version will be posted on our website with an updated effective date. Continued use of our Services constitutes acceptance of the revised Terms.
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have questions about these Terms, please contact us at:
info@bstlagree.com
9 White Lion Street, 4th Floor
London, N1 9PD
United Kingdom
